Future Hiring- Customer Success Manager
VirtuousUnited States
Posted October 29, 2025
Full Time
About the Company
Virtuous is a comprehensive nonprofit CRM platform designed to enhance donor engagement and retention. By unifying fundraising, marketing, and donor development activities into one streamlined solution, Virtuous empowers nonprofits to deliver dynamic campaigns and gain valuable insights. Its unique approach sets it apart in the industry by eliminating redundant tasks and focusing on creating responsive donor experiences at scale.
Job Description
Virtuous is seeking a Customer Success Manager to join their growing team. The role focuses on building customer relationships with mid-level customers, driving product adoption, and identifying upsell opportunities. The ideal candidate will be passionate about solving customer problems and contributing to a customer-first company culture. This is a remote position.
Requirements
- Customer-centric focus
- Strong relationship building skills
- Proven ability to identify and address customer issues
- Strong technical acumen
- Proficiency in CRMs, email marketing, and other technology
Benefits
- Competitive pay
- Employee recognition
- 401(k) retirement plan
- Paid volunteer days
- Company holidays
- Employer-contributed healthcare benefits
- Parental leave
- Paid time off
