Desktop Support Specialist

vTech is a staffing solutions company that helps clients find top-quality candidates for their IT and non-IT recruitment needs. They use their expertise and global resources to deliver candidates who meet their clients' schedules and budgets. vTech has a fast growth rate and low turnover rate, and they focus on training and retaining qualified professionals with high personal and work ethics. They have successfully placed hundreds of candidates in various fields, including Information Technology, Engineering, and more.

Requirements

• Technical expertise in computer hardware, software, peripherals, and components
• Understanding of business needs and ability to evaluate IT incident and problem service desk tickets
• Proactive promotion of positive customer relationships and mentorship
• Ability to lead projects and direct the work of others
• Development and maintenance of documentation for process and procedures
• System security awareness and implementation of IT Security Office requirements

Benefits

• Competitive compensation package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment