Desktop Support Specialist
vTech Solution IncRaleigh, North Carolina, United States
Posted December 1, 2016
Full Time
About the Company
vTech is a staffing solutions company that helps clients find top-notch professionals for their IT and Non-IT needs.
Job Description
Customer Desktop Support Specialist job description: Evaluate IT incident and problem service desk tickets, prioritize and evaluate business impact, promote positive customer relationships, and provide technical solutions to enhance organizational success.
Requirements
- Technical expertise and understanding of business needs
- Ability to lead projects and direct the work of others
- Strong communication and customer service skills
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications
Benefits
- Competitive compensation
- Opportunities for professional growth and development
- Collaborative and dynamic work environment