Help Desk Specialist
vTech Solution IncBoston, Massachusetts, United States
Posted July 7, 2017
Full Time
About the Company
vTech provides staffing solutions to help companies avoid the task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process.
Job Description
vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. The consultant will learn and assist on the Service Desk call center, learn current business processes, how to resolve calls and utilize the Service Desk application.
Requirements
- At least two to three years of full time, or equivalent part time, professional relevant experience
- A+ Certification
- Bachelor's degree with at least two years of relevant experience
- Apple Certified Support Professional (ACSP)
- Apple Certified Technical Coordinator
- Network+ Certification
- MCSA, Windows Server
- MCITP: Enterprise Desktop Administrator