IT Support Engineer
WayflyerCharlotte, North Carolina, United States
Posted January 22, 2026
Full Time
About the Company
Wayflyer is a fintech company that provides capital to consumer brands. Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.
Job Description
We are seeking an IT Support Engineer to join our team in Charlotte, North Carolina. As an IT Support Engineer, you will provide support for general IT issues, SaaS tools, and meeting room AV equipment, manage office tasks, and take part in larger tech projects. The ideal candidate will have 3+ years of professional experience in IT support, preferably in the fintech industry, and be an expert in troubleshooting Apple products, especially macOS.
Requirements
- 3+ years of professional experience in IT support, preferably in the fintech industry
- Expertise in troubleshooting Apple products, especially macOS
- Knowledge of productivity tools such as Google Workspace, Slack, and Notion
- Experience with ticketing systems such as Jira Service Desk or ServiceNow
- Experience with HRIS systems such as BambooHR or HiBob
- Understanding of concepts such as IdP, SSO, SCIM, and MDM
- Excellent communication and collaboration skills
- Highly service-minded
- Fluency in English — any additional language is considered a plus
- Ability to lift and carry up to 40 lbs
Benefits
- 25 days of paid annual leave, plus public holidays
- Support and resources for wellbeing
- Private healthcare, life insurance, and critical illness cover
- Pension plan
- Generous parental and adoptive leave
- Equity scheme
