Front Line Associate (Bandar Sunway, Malaysia)
Western UnionSubang Jaya City Council, Selangor, Malaysia
Posted December 19, 2025
Full Time
About the Company
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that. Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow. We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Job Description
We are seeking a Front Line Associate to join our team in Bandar Sunway, Malaysia. As a Front Line Associate, you will be responsible for maintaining customer services, generating money transfer transactions, and performing cash register operations in accordance with company standards and policies.
Requirements
- 0-2 years of customer service experience (preferably in financial services or retail)
- Problem-solving skills
- Minimum Qualification required – SPM
- Experience in cash management
- Good communication skills
- Fluency in English – additional languages are a strong advantage
- Experience in currency exchange is a plus
- Basic work experience with MS Office tools (MS Excel, Word, Outlook)
Benefits
- Annual Leave
- Sick leave
- Maternity / Paternity leave
- Global Recognition and Rewards Programs
- Group Life Policy
- Group Medical Policy
- Referral Program
- Employee Assistance Programs
- Employee Wellness
- Public holidays