Front Line Associate (Johor Bahru, Malaysia)
Western UnionKuala Lumpur, Kuala Lumpur, Malaysia • Johor Bahru, Johor, Malaysia
Posted December 19, 2025
Full Time
About the Company
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities.
Job Description
Join Western Union as a Front-Line Associate and provide exceptional customer service, generate money transfer transactions, and maintain cash register operations. As a Front-Line Associate, you will work collaboratively with a supportive team to meet operational and performance targets.
Requirements
- 0-2 yrs of customer service experience (preferably in financial services or retail)
- Problem-solving skills
- Minimum Qualification required – SPM
- Open to Fresh Graduates
- Experience in cash management
- Good communication skills
- Fluency in English – additional languages are a strong advantage
- Experience in currency exchange is a plus
- Basic work experience with MS Office tools (MS Excel, Word, Outlook)
- Can work according to the schedule and can work on weekends
Benefits
- Annual Leave
- Sick leave
- Maternity / Paternity leave
- Global Recognition and Rewards Programs
- Group Life Policy
- Group Medical Policy
- Referral Program
- Employee Assistance Programs
- Employee Wellness
- Public holidays