CRM Specialist

As a CRM Specialist at Wolt, you'll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You'll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.

Requirements

• 2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.
• Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.
• Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).
• Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.
• Great communication and stakeholder management skills - you'll work closely with multiple markets and teams.

Benefits

• Flexible, international work environment
• Collaborative and supportive team
• Opportunities for growth and learning