Account Manager - ShareGate

Workleap is a Montreal-based tech company seeking a driven, customer-focused ShareGate Account Manager to join its growing sales team. The role involves owning full revenue relationships with accounts, leading renewals, identifying expansion opportunities, and unlocking long-term customer value.

Requirements

• Own a portfolio of small, medium, and large accounts throughout their entire lifecycle
• Build consultative relationships and proactively guide customers from onboarding to adoption, expansion, and renewal
• Identify and close expansion opportunities (seat upgrades, cross-sell, Pro/Enterprise packaging)
• Uncover customer needs early using product usage data, engagement signals, and strategic discovery
• Communicate with clarity and empathy to support roadmap alignment, adoption, and contract renewals
• Run experiments across outreach, messaging, and sequencing to improve engagement
• Maintain clean CRM hygiene using Hubspot, Outreach, Gong, and other tools to track pipeline, risks, and multi-threaded relationships

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance