The Property Manager is responsible for the smooth and safe operation of buildings owned and operated by WSFSSH. This includes staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations, and working with our social service team to keep our residents stably housed.
Requirements
- Supervise maintenance, administrative, and front desk staffs
- Establish and monitor staff schedules, monitor time and leave issues, provide for substitutes if staff are unable to work a given shift, sign off each week on staff time sheets
- Collect and deposit monthly rent, oversee petty cash
- Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system
- Implement and/or supervise ordering of supplies in consultation with the building superintendent and the WSFSSH Director of Facilities
- Maintain active relationships with service contractors who provide maintenance on building equipment
- Maintain accurate records, tracking service and performance of equipment
- Act as a liaison with the Social Services Department, meet weekly, make referrals to Social Services as appropriate, collaborate with Social Service team on leaseup of new units, negotiate and respond to grievances in consultation with Social Services as appropriate
- Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS and Tax Credit Investors/Syndicators
- Oversee income certification and verification and ensure compliance with Rent Stabilization, LIHTC, HUD, HCR, HDC, HPD, HOME, HHAP, Shelter plus Care, Mitchell Lama, regulatory agreements, partnership agreements, and rental subsidy contracts
- Assist new residents with move-in and orientation to the building and community
- Protect resident rights at all times
- Develop 1:1 relationships with residents
- Monitor resident satisfaction with building staff
- Assure a safe, personalized environment which meets resident and regulatory needs
- Work cohesively and supportively with all members of the WSFSSH staff to establish and maintain a high level of respect and care for residents
Benefits
- Submit all required reports in a complete and timely manner
- Assist with other duties as directed
- Attend training sessions and conferences as required for enhancement of job skill
