MY - Senior Desktop Support Engineer

Provide day-to-day user support, end user equipment support, and basic server and network equipment support. Coordinate with vendors and internal resources to ensure operational excellence. Perform day-to-day operational tasks to maintain healthy system function.

Requirements

• Minimum 3 years’ experience in IT as an end user support specialist
• End user equipment support
• Knowledge of desktop operating systems
• Ability to evaluate and solve complex problems and issues
• Knowledge of SQL, XML, PowerShell
• Knowledge of server and network infrastructure
• Understanding of the API principle
• Understanding of the architecture of the multi-tier systems
• Knowledge of scripting languages such as Bash, PowerShell, etc
• Documentation skills
• Communication skills
• Able to communicate in English and Mandarin, Cantonese language skills are good to have

Benefits

• Medical Benefit
• Optical Benefit
• Life Insurance
• Gym/Fitness Subsidy
• Long Service Rewards