Financial Crime Manager

We believe that businesses of all sizes deserve better financial and payment products and services. We started our journey four years ago, and have since helped tens of thousands of Australian businesses reduce the complexity and time taken to take and make payments, manage complex fleets of payment hardware, store and save money and lead the conversation in business-to-business fintech. We’re now taking our next steps in expanding our industry and world leading capabilities into the United Kingdom.

Requirements

• Design, implement, operate and improve risk management strategies to identify emerging fraud vectors and typologies.
• Build and lead a team of financial crime analysts that will execute transaction monitoring and analysis, and review of high-risk merchants.
• Monitor fraud and blacklist alerts, investigate possible matches and minimise losses by taking appropriate action when ‘hits’ are identified.
• Monitor rules performance (fine-tuning rules) to ensure quality alerts are generated and eliminate false positives.
• Handle operational escalations and determine whether the firm is at material risk in its positions with its customers.
• Lead material investigations and analysis across our cardholder, account holder, merchant and employee base.
• Complete fraud retrospectives to document confirmed fraud incidents and take appropriate actions.
• Comply with regulatory reporting obligations related to fraud, including the submission of a bi-annual report to the FCA on collection of statistical data on fraud.
• Report fraud incidents, trends and mitigation strategies to the Board of Directors.
• Effectively manage resourcing to meet demand and identify improvement opportunities and efficiencies, including overseeing services rendered from Group entities.

Benefits

• Competitive salary package
• Endless learning and development opportunities
• Excellent parental leave and other leave entitlements
• Balanced, progressive, and supportive work environment