Bettermode delivers an all-in-one customer community platform that empowers businesses to streamline the customer experience, deepen relationships, and boost retention. The platform unifies engagement tools, holistic analytics, extensive customization, a rich app ecosystem, and embedded capabilities, while offering ready-made templates for discussions, Q&A, events, groups, and help centers. By accelerating community building with these features, Bettermode helps companies create vibrant, self-sustaining ecosystems that keep customers engaged. Trusted by thousands of organizations, including IBM, ASUS, ConvertKit, and Leboncoin, Bettermode stands out for its comprehensive, developer-friendly toolkit that turns community management into a strategic advantage.
Open Positions
Director of Software Engineering
10+ years of experience, leadership skills, and ability to manage resources and timelines
Senior Back-end Engineer
5-8 years of experience, deep expertise in TypeScript, experience with Event-Driven Microservices and message brokers like Kafka, AI-Augmented Workflow, Database Polyglot, AI Pragmatist, High Autonomy, and Exceptional Communicator
Head of Marketing
Senior Manager/Supervisor experience and team leadership experience required
Director of Sales (Player / Coach)
6-10+ years of B2B SaaS closing experience, experience in a startup, and strong discovery and deal leadership
Customer Success Manager - SaaS
3-5+ years of experience in Customer Success, Account Management, or Strategy Consulting with a proven track record of growing long-term customer value. Strong business acumen, communication skills, and technical knowledge of SaaS platforms and modern web technology
Business Operations Associate
Experienced in operations or administrative roles with excellent organization and prioritization skills
BDR Manager (Player-Coach)
6+ years of sales experience, AI tools proficiency, and systems thinking
Sales Development Representative (SDR) - SaaS
3+ years of SDR/BDR experience, excellent communication skills, highly organized, strong discovery and qualification skills
Staff Front-end Engineer
10-15 years of engineering experience, 1-3 years of team leadership experience, proven product builder, strong engineering fundamentals, natural leader, and excellent communicator
Senior Account Executive
6+ years of B2B SaaS experience, experience in a startup or high-growth environment, and strong discovery and deal leadership skills
+13 More Jobs Available!
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