Partner Development Specialist- Microsoft Surface

We are seeking a Partner Development Specialist to join our team. As a Partner Development Specialist, you will act as a subject matter expert to Account Managers for pre-sales questions related to assigned product(s). You will utilize Partner tools and teach Account Managers how to use them, explain technical specifications in laymen's terms, and identify upsell/cross sell opportunities. You will also assist in the development of sales tools and resources, and coordinate Partner resources for Account Managers.

Requirements

• Acts as subject matter expert to Account Managers for pre-sales questions relating to assigned product(s)
• Utilizes Partner tools and teaches Account Managers on how to use said tools
• Explains technical specifications in laymen's terms to internal and external customers
• Reviews quotes to identify potentially better options
• Identifies upsell/cross sell opportunities when working with Account Managers' customer quotes
• Assists in the development of sales tools
• Coordinates Partner resources for the AM both internally and externally
• Works with Purchasing group to continually improve Sales process around speed to price
• Coaches Sales on how to apply for Partner pricing programs
• Identifies opportunities through open quotes/pipeline management that are eligible for Special Pricing
• Delivers both formal and informal trainings to Sales/TSG on Partner Solutions
• Stays up to date on programs, technical knowledge, market trends and operational models
• Utilizes vendor tools/portals
• Takes trainings available through Partner portal
• Drives program initiatives for a particular Partner including campaigns, incentives, pricing programs, and sales enablement
• Executes on strategy that is created by the Product Manager through communication to sales
• Develops and delivers trainings and row meetings for Account Managers
• Reports on and tracks incentives, pricing programs, etc.
• Utilizes Workfront to create marketing materials including flyers and updates to company intranet
• Enters SPIFS
• Manages pricing programs working with the vendor to obtain information including vendor rebates and ensures program loaded into JDE and Callback
• Assists Product Manager with any program when aligning to revenue generating activity
• Proactively engages with Partner field community and balances the needs of Connection and the Partner
• Knowledge of Partner contacts based on area of responsibility
• Assists and fosters of relationships between sales and Partner
• Identifies gaps in Partner's toolkit and works with Partner to create additional/improved resources
• Provides consistent feedback to vendor on programs
• Interacts with the Account Manager and the external customer explaining in basic, non-technical terms, the general overview of the solution that the Account Manager is presenting to the customer
• Utilizes knowledge of Partner solutions to answer basic questions for internal and external customers via phone or videoconferencing
• Performs all other duties or special projects as assigned

Benefits

• Generous Paid Time Off
• 401k plans
• Medical insurance
• Free therapy visits
• Mental health coaching and tools
• Meditation resources