Customer Success Manager

Coverflex is a platform that makes compensation work for everyone. We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more. We provide choice, smarter compensation tools and empowerment. As a Customer Success Manager, you'll manage a defined portfolio of customers and ensure they stay, grow, and succeed with Coverflex.

Requirements

• 3+ years of B2B SaaS Customer Success experience
• Comfortable managing high-volume portfolios with clear prioritisation
• Strong execution mindset: you ship, follow up, and close loops
• Comfortable working with data, processes, and metrics
• Strong written communication skills
• Fluent in Portuguese and comfortable working in English

Benefits

• Competitive salary: €33,000 - €40,000
• OTE 80/20
• Equity: Stock Options under our Equity Incentive Plan
• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance