Inside Sales Account Manager - APAC / Seoul-based (f/m/d)

As an Inside Sales Account Manager at Cropster, you will be the main point of contact for new and existing customers, managing and growing relationships, ensuring customer satisfaction, and driving revenue growth. The role is key to driving new business revenues and ensuring long-term customer loyalty and success in a SaaS-driven environment.

Requirements

• Several years of experience in account management, preferably within a B2B SaaS environment
• Strong communication skills
• Proven ability to manage a portfolio of new and existing accounts
• Excellent communication, negotiation, and relationship-building skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple accounts in a fast-paced environment
• Persistence and continuous pursuit of the pipeline as a motivating challenge to achieve your goals
• A ‘Closing the deal’ mentality to move trials into customers
• English proficiency for global collaboration, fluency in Korean or Japanese (business level)
• A Bachelor’s degree in Business, Marketing, or a related field
• Experience in the coffee industry or familiarity with Cropster’s market
• Proficiency in CRM tools such as HubSpot or Salesforce
• Experience in using and understanding technical SaaS products
• Knowledge of the SaaS business model and experience in a subscription-based environment
• Ability to travel occasionally for customer visits and industry events

Benefits

• Competitive salary
• Educational and wellness budget
• Remote work possibilities
• Flexible working hours
• Paid time for volunteer work
• Endless stream of really great coffee