Dialpad is an AI-powered communications intelligence platform that enhances business interactions through human-first solutions. Offering services like telephony, contact center management, and collaboration tools, Dialpad helps enterprises deliver exceptional customer experiences. Backed by investors including Andreessen Horowitz and GV, Dialpad is a dynamic leader in AI technology with a growing presence across various industries.
Open Positions
Customer Success Manager, Enterprise Accounts
8+ yrs SaaS exp. Telecom/CcaaS. C-level exec interaction. Large Enterprise customer experience. Strong comm skills & analytical ability
Customer Success Manager, Enterprise Accounts
8+ yrs SaaS exp, Telecommunications/CcaaS knowledge, C-level exec interaction, and Enterprise customer experience. Strong presentation/communication skills required
Sales Account Executive II
5+ years of SaaS sales exp. Strong English & relationship-building skills. Familiarity w/ Salesforce req
Project Manager
Strong digital communication and ability to work US core hours. SaaS project management experience is a plus. Experience with Smartsheet and cloud-based communications preferred
Sales Account Eecutive, CcaaS Overlay
Multiple CCaaS experience, quota-carrying role, product adoption passion, strong communication skills & digital proficiency. Hybrid work setup required
Project Manager, Partner Professional Services
Bachelor's degree preferred. 1-3 years' project mgmt experience (customer-facing is ideal). Proficient with cloud platforms (G-Suite, Salesforce, Jira)
Customer Success Manager, Japan
2-5 years of experience in Customer Success, Sales, Support/Service, or customer-facing roles. Strong communication skills and technical curiosity required
Account Executive, Enterprise
5+ years of sales experience, transferable experience in telecommunications / contact center / unified communications, and experience in managing & closing strategic deal cycles
Customer Success Specialist
1-5 years of Customer Success experience, experience with telecommunication or SaaS providers, strong written communication skills
Sr. Sales Account Executive
8+ years sales experience in communications SaaS. Strong English & relationship-building skills. Salesforce/Outreach familiarity
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