Customer Support Supervisor
Howmet AerospaceTorrance, California, United States
Posted August 19, 2025
Full Time
About the Company
Headquartered in Pittsburgh, Pennsylvania, Howmet Aerospace Inc. is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The company specializes in jet engine components, aerospace fastening systems, titanium structural parts, and forged wheels, offering mission-critical performance and efficiency. With nearly 1,150 granted and pending patents, Howmet's differentiated technologies enable lighter, more fuel-efficient aircraft with a lower carbon footprint.
Job Description
Howmet is seeking a Customer Support Supervisor for their North American manufacturing sites. The role involves leading, training, and overseeing a team of customer support representatives, handling product and service complaints, and maintaining high customer satisfaction. This position requires strong leadership, customer focus, and effective communication skills.
Requirements
- Provide leadership, guidance, and support to the Customer Support Team.
- Train and motivate the Customer Support Team.
- Supervise and manage Customer Support Representatives.
- Review pending/unprocessed orders and customer cancellation requests.
