Call Center Technical Support Representative

MCI is a rapidly growing tech-enabled business services company focused on customer experience, business process outsourcing, and cloud technology solutions. They are seeking a Technical Support Representative to assist customers with troubleshooting technical issues. The company offers competitive compensation and benefits, including paid time off and retirement savings options.

Requirements

• High school diploma or GED
• Fluent in English and Spanish
• Basic understanding of computer systems and troubleshooting
• Strong analytical and problem-solving skills
• Excellent communication and customer service abilities

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Casual Dress Code
• Reasonable Accommodation