Call Center Technical Support Representative

MCI is a fast-growing tech-enabled business services company with a strong call center footprint. They are seeking a Technical Support Representative to assist customers with troubleshooting and resolving technical issues. The role offers both paid training and opportunities for career advancement.

Requirements

• All positive attitude
• High school diploma or GED required
• Fluent in English and Spanish
• Basic understanding of computer systems
• Strong analytical and problem-solving skills
• Excellent communication and customer service abilities

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Casual Dress Code