Customer Service Representative

MCI is a fast-growing tech-enabled business services company seeking a Customer Service Representative. This role involves handling customer inquiries, resolving issues, and ensuring a positive customer experience. MCI values team members and offers a growth-oriented environment.

Requirements

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent communication skills
• Ability to perform quick typing (20+ words per minute)
• Basic knowledge of Microsoft Office Suite
• Basic understanding of Windows operating system
• Reliable attendance and punctuality
• Ability to troubleshoot and follow-up on customer issues
• Customer service-oriented mindset

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment