Experienced Call Center Client Services Manager

MCI is seeking an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account growth. They are a fast-growing tech-enabled business services company with a strong call center footprint. The role focuses on maintaining strong customer relations and driving revenue growth through effective service management.

Requirements

• 3+ years of experience in client services or account management in a BPO.
• Strong relationship management and communication skills.
• Ability to analyze data and present insights to clients.
• Experience managing multiple client accounts.
• Bachelor’s degree in Business, Communications, or a related field.
• WONDER if you are a good fit for this position?

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code