Experienced Call Center Client Services Manager

MCI is a rapidly growing tech-enabled business services company seeking an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account growth. The company delivers CX, BPO, and XaaS solutions to healthcare, retail, and other industries. They offer a supportive and rewarding environment with opportunities for career advancement and growth.

Requirements

• WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
• Bachelor’s degree in Business, Communications, or a related field
• 3+ years of experience in client services or account management in a BPO.
• Strong relationship management and communication skills.
• Ability to analyze data and present insights to clients.
• Experience managing multiple client accounts.

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code