Remote Bilingual Call Center Representative | Spanish-English

MCI is seeking a Bilingual Call Center Representative to provide excellent customer service across industries. The role involves handling inbound and outbound calls, managing customer accounts, and identifying upsell opportunities. MCI is a fast-growing tech-enabled business services company with a commitment to employee growth and diverse opportunities.

Requirements

• High school diploma or GED
• Fluency in English and Spanish (spoken and written)
• Strong typing skills and data entry experience
• Excellent communication, organization, and problem-solving skills
• Reliable internet connection
• Ability to work scheduled shifts including weekends and holidays

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment