Remote Bilingual Customer Service Representative
MCISanta Fe, New Mexico, United States
Posted August 18, 2025
34000 - 34000 USD year
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
MCI is seeking a Remote Bilingual Customer Service Representative to interact with customers in a variety of channels (inbound and outbound) to resolve issues, sell products, and ensure a positive customer experience. The role requires strong communication skills, organizational abilities, and a dedication to providing excellent service.
Requirements
- Fluent in both English and Spanish
- High school diploma or equivalent
- 20+ words per minute typing speed
- Basic knowledge of Microsoft Office Suite
Benefits
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment