Remote Bilingual Customer Service Representative
MCIMidland, Texas, United States
Posted July 17, 2025
34000 - 34000 USD year
Full Time
About the Company
MCI provides tech-enabled business services and outsourcing solutions for brands worldwide, simplifying contact center operations.
Job Description
MCI is seeking a Remote Bilingual Customer Service Representative to join their team and provide excellent customer support to clients. The role involves handling inbound and outbound communications, resolving issues, selling new products, and maintaining a best-in-class customer experience. This position requires bilingual skills and a commitment to strong teamwork.
Requirements
- Fluent in both English and Spanish
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite
Benefits
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment