Remote Bilingual Customer Service Representative

MCI is seeking a remote bilingual customer service representative to join their team. This role involves handling inbound and outbound customer contacts, resolving support issues, selling new products, and ensuring a positive customer experience. Candidates should be motivated, energetic, and dedicated.

Requirements

• WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
• Must be 18 years of age or older
• Fluent in both English and Spanish
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite
• Basic understanding of Windows operating system
• Ability to multi-task, stay focused, and self-manage

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code