Remote Bilingual Customer Service Representative

MCI is a leading Business Process Outsourcing (BPO) company seeking a Remote Bilingual Customer Service Representative. The role focuses on customer service, technical support, and sales interactions in a fast-paced environment, requiring strong communication and problem-solving skills. Candidates should be highly motivated and dedicated to providing exceptional customer experiences. MCI offers a supportive and growth-oriented work environment.

Requirements

• WONDER IF YOU ARE A GOOD FIT?
• High school diploma or equivalent
• Fluent in both English and Spanish
• Excellent organizational, written, and oral communication skills
• Typing skills (20+ words per minute)
• Basic knowledge of Microsoft Office Suite
• Basic understanding of Windows operating system

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code