Customer Experience Executive - Arabic Speaking
Protect GroupCape Town, Western Cape, South Africa
Posted November 9, 2025
Full Time
About the Company
Protect Group is a business founded by ambitious entrepreneurs James and David. We provide Membership Programmes that operate benefits centred around the distribution of Event Protection and Refund Protection.
Job Description
Protect Group is a business founded by ambitious entrepreneurs James and David. We provide Membership Programmes that operate benefits centred around the distribution of Event Protection and Refund Protection. We're looking for a Customer Experience Executive - Arabic Speaking to join our team in Cape Town, South Africa.
Requirements
- Experience in customer focused positions
- Fluent English is a requirement of the role
- Accuracy and attention to detail
- Excellent communication skills (written and verbal) in all fluent languages
- Experience working with customers over the phone and via email
- Enthusiastic, high degree of integrity, self-motivated, positive attitude and a proactive approach to work
- Well organised with previous experience using CRM systems
- Personable, able to build a good rapport
- A real hunger and willingness to learn, not afraid to ask questions
- Committed
- Willingness to go above and beyond