Client Success Executive, Wayforge
SBI, The Growth AdvisoryUnited States • Canada • Germany
Posted October 1, 2025
Full Time
About the Company
SBI, The Growth Advisory specializes in delivering practical growth solutions to innovative companies. With a unique blend of strategic insights and real-world experience, SBI offers comprehensive services including go-to-market strategy, customer experience, marketing and sales execution, and revenue operations. Their collaborative approach and deep understanding of the buyer-seller journey sets them apart, ensuring that their strategies are not only effective but also aligned with clients' long-term goals.
Job Description
SBI Wayforge is seeking a Client Success Executive (CSE) to focus on orchestrating the delivery of SBI’s AI-enabled advisory offering to clients. The role involves partnering with Growth Advisors, Partners, and Subject Matter Experts to ensure client satisfaction, retention, and account expansion. Day-to-day work includes client onboarding, relationship building, account management, and proactive service. Part One requires a focus on core responsibilities and Part Two on critical competencies and a performance indicator KPI's.
Requirements
- Bachelor’s degree
- 3-5 years of experience
- Experience in Account Management and/or Customer Success roles
- Proficiency in understanding and driving conversations across revenue growth, sales, and marketing disciplines
- Strong communication and customer service skills
Benefits
- Amazing Opportunity
- Professional and Personal Growth
- Culture
- Life Flexibility
- Fantastic Colleagues
- Financial Reward
- Peer-nominated winners of Full Potential Awards & Values Awards
